online retailer conference

From $0 to $100M: 9 Lessons that Transformed Our B2B e-Commerce Game
by Alastair Clark, eCommerce Producer Owner, DuluxGroup

Leveraging Customer Data Insights to Tailor Strategic Marketing and Increase Bottomline Revenue
by Alex Coussy, CRM & Lifecycle Marketing Consultant, Coucou Marketing & Steve Pastor, Founder & CEO, Kings of Neon

CRO for B2B: From Clicks to Contracts – Turning Digital Investment into Measurable Growth
by Martin Beeson, Founder & CRO Specialist, Growth Affect CRO 

Beyond the Transaction: Reimagining B2B Ecommerce with Pacific Optics
by Ben Coleman, General Manager Commercial and Ecommerce, Pacific Optics

The Omnichannel Advantage: Winning B2B Buyers through Digital-Human Synergy
by Ricky Germain, Regional Sales Manager NSW/QLD/ACT, Nespresso Professional

Achieving Customer Delivery and Fulfilment Excellence
by Zac Zinman, COO, JasonL

Aligning Innovation and Strategic Goals in the B2B Digital Transformation Journey
by Brendan Shaw, Chief Executive Officer, The Fruit Box Group & Peter Willmott, Chief Technology Officer, The Fruit Box Group

Effectively Managing B2B Channel Partners
by Dhruv Mehrotra, Asia eCommerce Leader, Safety and Industrial Business Group, 3M

Unlocking Your Customer Data Potentials to Drive Business Growth
by Alex Coussy, CRM & Lifecycle Marketing Consultant, Coucou Marketing

How Central Cleaning Supplies is Transforming its Digital Strategy
by Lee Blackmore, General Manger Digital, Central Cleaning Supplies

Taking on Ecommerce Development and Transformation with a Project Management Mindset
by Peter Willmott, Chief Technology Officer, The Fruit Box Group

Aligning Business Requirements and Technology Application for Successful Digital Transformation
by Rob Buckley, Enterprise Solutions Architect, Coates

Strategic Planning for the B2B eCommerce Channel – the Roadmap to Take You from Laggard to Leader
by Greg Randal, eCommerce Strategist and Consultant, Comma Consulting

Beyond Borders: Scaling a World-Class B2B Brand 
by Joe Sharplin, Head of Ecommerce, AS Colour & Lance Owide, VP & General Manager of B2B, BigCommerce 

Rewiring B2B: How GWA-Group Transformed its Digital Core
by John Whaling, Head of Sales, Royal Cyber & Ritesh Patel, Chief Information Officer, GWA Group

The Ops Advantage: Inside Invenco’s Playbook for Smarter, Faster Fulfilment

by Dave Scott, CEO Invenco, Ross Johnson, COO Invenco & Jason Ang, Global / ANZ Supply Chain Manager, Business Operations Manager (Retail & E-commerce), Seafolly

From Chaos to Control: How Founders and Operators Build the Backbone for Brand Growth

by Tahlia Hoar, Chief Operating Officer, Beginning Boutique, Tim Regan, Account Executive, Descartes, James Salerno, Co-founder & CEO, Ringers Western & Karolina Coggan, Head of Ops, Kulani Kinis

From Scroll to Sale: How Founders are Winning with Social Commerce

by Gabi Saper, Founder, CMY Cubes, Lisa Jones, Founder, SHE-com & Sarah Forrai, Contour Cube

The New Blueprint: Leading with Innovation in Digital Retail

by Airi Sutherland, Vice President, Ecommerce & Technology, Outcast Clothing

Bold, Brave, and Black Milk: Cultivating a Die-Hard Customer Base

by Jackie Kruger, CEO, BlackMilk Clothing

From Funding to Fame: How Smart Sellers Bankroll Growth with Capital and Creative Strategy

by Percy Hung, Founder & CEO, Choco Up & Yan Sun, Co-founder, BBT Lab & The Curators

Muscle Republic: Building a Brand with Grit, Heart & Community

by Vic Gigliotti, Founder & CEO, Muscle Republic & Lauren Cantwell, Head of Marketing and Digital, Muscle Republic

Partnerships with Purpose: Building Brands Through Collaboration

by Catherine Dix, Managing Director, waterdrop, Dani Atkins, Founder, Kulani Kinis & Lisa Jones, Founder, SHE-com

Fixing Fashion’s Costliest Problem: How Magic Fit® is Slashing Returns and Supercharging Conversions

by Zoltan Csaki, Co-founder, Citizen Wolf

How Martech can improve your Black Friday Campaigns
by Ade Ewart, Managing Director, Apteco

The Journey is the Strategy: Personalisation Lessons from Brands that Win with Experience
by Arvind Krishnan, Chief Executive Officer, Swym

Driving Retail Growth: How Australian Brands Are Scaling Smarter in 2025
by Constantin Robertz, CEO & Co-Founder, Locad

Turning Delivery Issues into Sales 
by Dash Moothan, Sales & Solutions Manager, Parcel Protect

Exploring Brand and Performance Marketing: How an Integrated Approach Drives Real Results
by Emily Power, Strategy Director, Reload Media & Elliot Stanley, Media Planning Director, Reload Media

Succeeding on the Digital Shelf: How Global Leaders are Winning the Race for Revenue
by Gillian Smythe, Managing Director, ANZ, Salsify

Diversifying Revenue Streams through Retail Media Networks
by Kirsty MacCulloch, Ex-General Manager Retail Media, Wesfarmers Health 

Retail’s Next Power Move: AI Sales Assistants That Convert & Cut Costs
by Michael Tutek, Co-Founder & CEO, Preezie

Roy Morgan Insights:  Retail and Ecommerce Industry Outlook
by Michele Levine, CEO, Roy Morgan

How Scratch Pet Food Streamlined Fulfilment Excellence with Its Subscription Model
by Mike Halligan, Co-Founder, Scratch Pet Food 

Winning with Warehousing: Powering Omnichannel and Click-and-Collect at Intersport
by Monique Tyrer, Ecommerce Trading Manager, INTERSPORT

Scale Smart: Systems and Automation that Grow with You
by Rebecca Laut , Director, BecLaut & Clubdayze 

Tax Strategies Used by Multimillion Dollar Ecommerce Experts: How to Keep More of Your Ecommerce Profits, Legally!
by Reuben Bergola, Director of New Wave Accounting and Business Advisory, New Wave Group

Unlocking the Power of Data: Insights for Businesses of All Sizes
by Roger Lee, Head of Performance Marketing, Brand Collective 

The Freedom Formula: How AI Helped Me Rebuild and Automate My Business
by Sarah Saputra, Founder, Belle Fever

Smarter Business, Leaner Team: Using AI to Scale with Purpose
by Sarah Saputra, Founder, Belle Fever

From First Draft to Best-Seller: Refining Your Product Through Real-World Feedback
by Suji Sanjeevan, Co-founder and Director, Brand Scent & Light + Glo

What No One Tells You About Expanding Overseas: Lessons from the Front Line
by Tahlia Antico, Senior Digital & Ecommerce Leader 

Beyond Points: Building Loyalty that Actually Lasts
by Tim Nicholas, Senior Marketing Strategist, Marigold

Panel: AI in Fashion eCommerce: Hype, Hope, or Here to Stay
by Tony Kattukaran, Founder & CEO, Tagalys

 Embracing Digital Innovation: Transforming B2B Business

by Amy Hollis, Account Executive, Enterprise Solution, BigCommerce, 
Simon Elsby, Head of Sales & Marketing, Neverfail Spring Water,
Omar De Guise​​​​ Director & Chief Marketing Officer, Platinum Health Supply Group
Andrew Stoneham, Chief Information Officer, Joval

Global B2B Trends and AHP Dental's Success Story: How BigCommerce Fueled the Shift to 75% Online Orders

by Brent Bellm, Chief Executive Officer, BigCommerce &

Anthony Rubin, Director & Owner, AHP Dental & Medical

The power of community both for a brand and as an entrepreneur
by Zara Demeris, Chief of Customer
SHE-com

Headless Ecommerce: Should I Stay or
Should I Go?
by Trevor Richey, Head of Sales, Acidgreen

How Organic Visibility is Transforming Ecommerce (& How You Can Catch Up)
by Matthieu Jacomin, VP Revenue APAC, Botify

From Bootstrapped Start-up to Global Player: Navigating the Challenges and Triumphs of Rapid Growth
by Steve Pastor, CEO & Founder, Kings of Neon

Optimising Efficiency and Cost with Robotics and Data
by Scott Verrall, Chief Operating Officer, Booktopia

Evolving Your E-commerce Platform: A Journey of Search, Marketing & Tech Integration
by Matthew Mosse-Robinson, CEO, Personalised Favours

New Age of Omnichannel
by Sarah Lukins, GM Digital, Fisher & Paykel New Zealand

Attracting Customers with Smart Use of Data to Create Personalised Services
by Peter Willmott, Chief Technology Officer, The Fruit Box

How Conni Thrives in D2C and B2B as a Smaller Brand
by Norm Douglas, General Manager, Conni

Unlocking Growth: The Role of Working Capital in Scaling E-commerce Business
by Percy Hung, Co-Founder and CEO, Choco Up

Powering Effective eCommerce Teams
by Melita Shelley, Head of E-commerce, Bared Footwear

Effective Revenue-Generating Customer Journeys through A/B Testing
by Joshua Chin, Co-founder & CEO, Chronos Agency

How to leverage premium content such as the Olympics to reach new customers
by Kalem Tini, Customer Success and Operations Executive, Nine Ad Manager

Enhancing B2B Customer Experience through Digital Analytics
by Marieke Van Bruggen, Head of Digital Analytics and Optimisation, GPC Asia Pacific

How to grow revenue through simple and personalised communication tactics
by Jess McMahon, Customer Success Manager, Klaviyo & Claire Kearney, Digital Marketing Manager, Decjuba

Optimising Fulfilment: Change, Knowledge and Excellence
by Jonathan Campbell, Director of Global Fulfilment, The Nile Group

From Data to Daiquiris: Maximising Customer Data for Personalised Marketing and Improved Customer Experience
by Kahrissa Bell, Chief Brand Officer, Mr. Consistent

The Art and Science of Customer Loyalty: Unlocking Metrics and Mastering Engagement Strategies
by James Domensino, General Manager – Digital & DTC Sales, SPELL

Maximising Customer Lifetime Value: Strategies for Sustainable Growth
by Jennifer Gilbert, ECommerce Manager, Nutra Organics; #15 of Top 50 People in Ecommerce 2024

Thinking like a B2C as a B2B
by John Barkle, General Manager, Dropshipzone

Retail Sector and E-commerce Industry Outlook
by James Stewart, Partner, National Leader, Consumer and Retail, KPMG

Data-Driven Devotion: Using the Right Tech to Create Loyalty
by Graham Bell, Head of Sales - ANZ, Dotdigital

Improving Inventory and Order Management with Advanced Analytics
by Jarrod Calamante, Head of Ecommerce, Spotlight Retail Group

How to design a best-in-class checkout that maximises conversion
by Blake Waldron, Head of Engineering, Convert Digital

Bridging the Gap: Mastering Omni-Channel Strategies for Bricks and Clicks Success
by Eric Morris, Founder of PAS Group and ex-CEO of Brand Collective x Matthew Brovelli, Chief Executive Officer, eStar Online

How the right Marketplace integrator can save you time and maximise your Amazon sales
by Fern Jones-Middleton, Chief Operating Officer, Omnivore x Ivan Logan, Managing Director & Founder, Omnivore

Building a Brand Identity that Takes Your Business Further
by Effie Asafu-Adjaye, Founder & Director, Beautiful Sparks

Mastering Best-in-Class Digital Content Required for Winning Product Experiences
by Angie O'Rielly, Strategic Account Executive, Salsify & Kate Muslayah, ECommerce Business Partner, eCommerce Me

Maximising the Value of Networking: Creating Silk Threads, Not Spider Webs
by David Campbell, Head of Wholesale, Barbeques Galore

How to optimise new markets and territories effectively and efficiently

by Dave Scott CEO & Founder,
Invenco, Ross Johnson COO,
Invenco & Lukasz Remisiewicz Supply Chain Manager, Happy Mammoth

Ready to dive into new markets? How to test the water and reach new customers

by Chris Calverley Head of Sales and Partnerships – ANZ, Avalara & Norman Weiss Consulting CFO,
Meshki

Incredible female founder success stories to inspire the inner entrepreneur in you (Part 2)!

by Lisa Jones Founder / CEO SHE-com, Mel Haque Chief of Marketing SHE-com, Tish Tily Founder She Science, & Viv Conway Co-Founder Girls Get Off

Progressive product stewardship: the next generation of sustainability focused collaborations

by Alice Kuepper Head of Sustainable Business and CSR, Winning Group

The Art of Scaling: How to scale and profit at the same time

by Jing Kan Jackson Founder, eShopping Group & Ovidiu Puscas General Manager, eShopping Group

Leveraging Data and Embracing Digital Transformation to Drive Ecommerce Success

by Frazer Parker Head of Mindbehind - ANZ, Insider & Cory-dean West E-commerce Technical Manager, PHE International

Incredible female founder success stories to inspire the inner entrepreneur in you (Part 1)!

by Lisa Jones Founder / CEO SHE-com, Mel Haque Chief of Marketing SHE-com, Alischa Herrmann Founder Bespoke Letterpress & Becca Stern Co-Founder + Creative Director, Mustard Made

Crushing the phygital experience with bold moves

by Anthony Nappa CEO / Chief Customer Officer, Oz Hair and Beauty

Optimise your supply chain and access global markets to drive your business to the next level

by Dave Scott CEO & Founder Invenco, Ross Johnson COO Invenco & Lukasz Remisiewicz Supply Chain Manager, Happy Mammoth

Powering customer delight through logistics
by Dave Scott CEO & Founder
Invenco

Why diversification isn’t for anyone
by Sam Morton Director & Founder
SKDA Moto Creative 

How to create a consistent voice
of the customer
by Alicia Watkinson IT Digital Director, APAC Boardriders 

The entrepreneurs story
by Jake Paco Co-Founder, Managing Director & Creative Director Geedup Co. + Dave Scott
CEO Invenco

Building Global Brands
by Meghann Reeves, Chief Marketing Officer,  Australian Fashion Labels (part of IFG)

The rise and rise of the sexual wellness industry
by Charlie Ganzen, Director, Lovehoney 

How to drive customer loyalty and retention
by Airi Sutherland,
Global General Manager, Ksubi

The evolution of retail sustainability & circularity economy
by Kirsten Kore & Costa Koulis Co-Founders Co-CEO, DesignerEx

Going International: How to Scale your Tech and Sell into New Markets 
by Jordan Sim Senior Director BigCommerce + Sacha Wilson Senior Director, EMEA, Avalara 

From Kitchen Table to Global Player
by Scott Hawkes, Founder & Managing Director of The Horse + Ross Johnson, COO, Invenco