Premium Ticketed Content

2 Day Main Conference

A curated 12 track conference inspiring the latest topical trends, insights and case studies from leading brands. Track themes include AI & Automation, Scaling Ecommerce Business, Hyper-Personalisation, Customer Data Optimisation, Inventory & Order Management, Social Commerce, Ecommerce Optimisation, Loyalty & Engagement, Data Driven Marketing, Retail Fulfilment Excellence, CX Excellence and Bricks & Clicks.

B2B Transformation Track

Dedicated to helping B2B companies embrace digital technology and business transformation by illustrating new channels for growth. Develop a long-term roadmap for your B2B business, learn how to eliminate pain-points to help enhance operational efficiency and enhance your customer experience to drive business resilience.

Retail Elevate Workshop - Day 2

Hear from industry leaders demonstrating excellence in ecommerce - locally and internationally. Join MI Academy on Day 2 as they take you through a hands on practical workshop to Transform Your Business in 90 Days.

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Invite Only

Leaders Summit Breakfast

The annual Tryzens Leaders Summit Breakfast will take place on the opening of Online Retailer, and features a panel discussion focusing on leadership in retail.

*Invite only.

Women In Leadership Lunch

Join for a frank and inspiring lunchtime discussion around supporting women on the leadership ladder.

*Retailers and brands only.

Free Content on the Expo Floor

Morning Keynotes

Expo & Keynote passholders can join the morning Online Retailer conference keynote sessions for free*.

*Retailers & brands only

Retail Elevate Workshop - Day 1

This workshop is designed to give you the tools, strategies and project management practices to take the pressure off the founders, CEO's and senior managers to build a mature high performing eCommerce machine with ease!

*Day 1 is free-to-attend

SHE-com Stage

Celebrate the female founders who’ve built successful, million dollar brands. Hear from female founders who have navigated the journey from start-up to empire, with their top strategies broken down for you.

Selling On Marketplaces Workshop

This workshop will help you leverage and accelerate your success on some of the world's largest ecommerce platforms.

Retail Foundations Stage

Join us for two days of innovative learnings on the Retail Foundations Stage. An an always-on keynote stage and content hub that will feature speakers from Australia’s leading ecommerce businesses - large and small.

NextGen Workshop

The Next Gen Workshop will help up-and-comers and those at the beginning of their careers to build skills and achieve goals.

Leaders Lounge

Join a series of informal 10 minute masterclass presentations in the Tryzens CX Clinic, discussing topics such Research, Personas & Analysis, Mapping & Solutions Processing. Includes the opportunity to meet our keynote speakers for an informal Q & A.

NORA x Invenco Podcast Zone

Delve into the dynamic world of ecommerce through insightful interviews, industry trends, and expert analysis. Each episode offers a unique perspective on the evolving retail landscape. Hosted by industry titans Mal Chia and Paul Waddy, don't miss out on this opportunity to hear the latest trends and strategies shaping the future of Australian retail.

Tech Talks

Tech Talks feature content from leading solution providers who explore developments in tech and provide examples of how their solutions are assisting retailers improve results across all aspects of ecommerce.