• 20 October 2020
  • ICC Sydney + Online

2020 Australia Post ORIAS

The Australia Post Online Retail Industry Awards is the event that celebrates all that is truly good and inspiring within an industry that is one we are all so passionate about. This year, the celebration you know and love us for is going to look a little different. 

A safe, socially distanced party is no way to party – so while the party gets put on ice until 2021 when we can come back with a bang, we wanted to push forward with still delivering the real value of the Australia Post ORIAS. 

In 2020, the Australia Post ORIAS will continue to connect the industry through its formal recognition of friends and colleagues, who slugged it through a really tough time, and demonstrated award winning displays of innovation to take a piece back from “the year that was”. 

The Australia Post ORIAS submissions have now closed - good luck to everyone who entered their business into the category that best defined their achievements in 2020. Our esteemed judging panel will highlight your work, so that the year doesn’t escape without celebrating the true performers in online retail. 

Award Categories

If you've had a stellar year, despite the odds, then you qualify to enter into any of the below categories for  2020 to showcase your achievements to the industry.

Select from:

·         Best Pureplay Retailer

·         Best Small Independent Retailer

·         Best Phygital Initiative

·         Best B2B Online Retailer

·         Best Social Commerce Initiative

·         International Conqueror

·         Online Retailer Of The Year

·         Best WOKE Leader

·         Best Multichannel Retailer

·         Best Online Retail Marketing

·         Technology Champion

·         Customer Service Excellence

·         Industry Recognition

·         Hall Of Fame

Australia Post Unsung Hero Awards

This year the Australia Post Unsung Hero Award will be presented as two opportunities to be recognised for outstanding performance. Whether you’re an established online retailer, or recently ventured online, this is your chance to nominate a colleague for going above and beyond. Much of the industry's great work is achieved behind the scenes, from a key talent capable of big things - take a moment to shine the spotlight on the star you believe is worthy of this award.

NEW categories include:

  • Australia Post Unsung Hero – Small Retailer
  • Australia Post Unsung Hero – Large Retailer

Meet The Judges

Emma Sharley


Kelly Stickel


Louisa Simpson


Matt Newell


Matt Smith


Nardia Dazkiw


Peter Knock (Head of Judges)


Ben Franzi


Important Dates To Remember

Entries Close: 19 October 2020 (23:59 AEST)

Winners Announced: 26 November 2020

A Great Catch

All Australia Post Online Retail Industry Awards nominees will receive a copy of Gabby and Hezi Leibovich's new book 'Catch Of The Decade' - your guide to future-proofing your business. Find out their secrets to building great work culture, the value of PR and how to get it for FREE, what makes a business successful, secrets from the negotiation table, how to be David in a world of Goliaths, and how to hire and retain the best staff. 

Sponsorship Opportunities

To be involved with this prestigious annual awards program, talk to our team today.


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