Online Retailer Conference & Expo Is Everybody's Opportunity

Online Retailer Conference & Expo is the #1 meeting destination for the ecommerce industry to access the relevant strategic insights, solutions, technologies and connections that make a positive difference to your business - no matter what stage of online retail you are in.


The largest online retail conference in Australia runs over 12 streams featuring insights, case studies and panels of leading local and international retailers.


Free for retailers and brands to access ecommerce tailored education, networking events and a wide variety of solution providers for retailers of all sizes.

Australia Post ORIAS

The original and most sought after awards night in the industry, bringing together all retailers to celebrate the excellence in online retail throughout the year. ​

Why Attend Online Retailer

There is only one place where your whole team can attend and takeaway key insights and inspirations that drive high performance within your business. Whether you are seeking the latest ecommerce success case studies; strategic supply chain management planning, through to data privacy and security knowledge; or business transformation and customer retention tactics – there is something for you at Online Retailer.


No matter where you are – Everybody's Opportunity awaits at this two day original industry conference & expo - trusted to connect Australia's expert solution providers and international and local ecommerce leaders to thousands of like-minded professionals seeking A Tech Led Future For Retail.

Who Should Attend

Online Retailer is the industry’s number one meeting place, bringing together a diverse mix of attendees across digital, retail, technology, marketing, and ecommerce across a variety of industries: Fashion and Apparel, Personal and Recreational Goods, B2B Services, Toys, Electronics, Games, Daily Deals and Marketplaces, Homewares and Appliances, Media, IT, Finance and Services, Groceries and Liquor, Department and Variety Stores.


Having been crowned Best Industry Event by NORA in 2022 (and for 3 years consecutively), Online Retailer truly is the pinnacle event of the ecommerce calendar. To be there is to connect with the absolute cream of the crop as the industry unites for the most valuable meetup of the year.

Whether you are in marketing, logistics, tech or customer service, this is the event where you can find content and connections to help you be better at what you do. Learn from others who have tried and tested things first,  make new connections and hear the latest insights specific to your role from retailers paving the way.

The perfect destination to cement your first foot into a thriving industry, founders and their teams can enjoy the free morning keynotes for inspiration from the big hitters, before relishing in the interactive presentations covering the nitty gritty solutions at the Australia Post Retail Foundations Stage.

The only conference event to offer a dedicated content track to helping B2B professionals digitally transform their business - and it's not as daunting as it sounds as our speakers lead you through practical case studies that help you get your CxO buy-in and integrate lessons from B2C into your B2B CX.

Introducing the 2023 Advisory Board


Head of Sustainable Business & CSR

Former Chief Information & Digital Officer

Digital Marketing & E-Commerce Lead (ANZ)

Head of Store Design

Head of Digital & CRM


Fantastic content and speakers that were at a high level in their fields.

Previous attendee

I couldn’t recommend Online Retailer more. Between the fantastic speakers, exciting expos & amazing networking opportunities the event really ticks all the boxes. Will definitely be coming back next year, can’t wait!

Previous attendee

This is my 5th year attending, probably one of the best so far. Everyone is approachable, helpful and friendly. Great to see success stories and for them to share key insights.

Previous attendee

We’ve been exhibiting at the Online Retailer for 3 years now and it’s an important part of growth strategy. We meet the right people who are always willing to learn and engage in meaningful discussions that lead to decisions.

Alita Harvey-Rodriguez

There were a few sessions great for new start ups and the younger crowd now showing interest in the digital world.

Previous attendee

Relevant and actionable online retail information coming from recognised retailers and suppliers.

Previous attendee

Everyone Belongs At Online Retailer

At Online Retailer, everyone belongs. We cultivate a culture of inclusion at all our events, where the very things that make each of us unique are celebrated. Our exhibitors, attendees, partners and event colleagues are people from a wide variety of backgrounds, who make our shows stronger and our collective experience richer.


Recommendations list

Getting There

Getting to Online Retailer

Online Retailer is held at the ICC Sydney in the heart of Darling Harbour. It's super accessible - no matter how you're travelling.



A wide range of accommodation located close to ICC Sydney has been reserved for delegates and visitors at highly competitive rates. Take advantage of the exclusive rates negotiated by our travel and accommodation partner, Ozaccom.

Important: The Online Retailer event app is available to event attendees only. Contact for any issues logging in with your registration details.



2023 Partners & Friends

Exclusive Event Partner

Platinum Partners

Gold Partners

Silver Partners

Keynote Partners

Industry Partner

Industry Partner

Talent & Recruitment Partner

Media Partner

Leaders Summit Partner

Registration and Entrance Partner

Women in Leadership Lunch Partner

Let's Get Connected

Stay in the loop with the latest Online Retailer event news and never miss out on what leading speakers, topics and solutions we'll be serving up next!