Online Retailer Conference & Expo Is Everybody's Opportunity

Online Retailer Conference & Expo is the #1 meeting destination for the ecommerce industry to access the relevant strategic insights, solution providers, technologies and connections that make a positive difference to your business - no matter what stage of online retail you are in.


The largest online retail conference in Australia runs over 12 streams featuring insights, case studies and panels of leading local and international retailers.


Free for retailers and brands to access a wide variety of solution providers for retailers of all sizes, free to attend ecommerce tailored education and networking events. 

Australia Post ORIAS

The original and most sought after awards night in the industry, bringing together all retailers to celebrate the excellence in online retail throughout the year. ​

Why Attend Online Retailer

Online Retailer provides a platform to access strategic insights, technologies, and connections that positively impact your businesses. It features the largest online retail conference in Australia with 12 streams of content including, a dedicated B2B track, industry insights, case studies, and panels from leading local and international retailers.

The event also offers an expo that is free for retailers and brands, showcasing a wide range of solution providers and opportunities for networking. There will be free-to-attend workshops, tech talks and more, all available on the expo floor.  

Who Should Attend

Online Retailer is the industry’s number one meeting place, bringing together a diverse mix of attendees across digital, retail, technology, marketing, and ecommerce across a variety of industries: Fashion and Apparel, Personal and Recreational Goods, B2B Services, Toys, Electronics, Games, Daily Deals and Marketplaces, Homewares and Appliances, Media, IT, Finance and Services, Groceries and Liquor, Department and Variety Stores.


Having been crowned Best Industry Event by NORA in 2022 (and for 3 years consecutively), Online Retailer truly is the pinnacle event of the ecommerce calendar. To be there is to connect with the absolute cream of the crop as the industry unites for the most valuable meetup of the year.

Whether you are in marketing, logistics, tech or customer service, this is the event where you can find content and connections to help you be better at what you do. Learn from others who have tried and tested things first,  make new connections and hear the latest insights specific to your role from retailers paving the way.

The perfect destination to cement your first foot into a thriving industry, founders and their teams can enjoy the free morning keynotes for inspiration from the big hitters, before relishing in the interactive presentations covering the nitty gritty solutions at the Australia Post Retail Foundations Stage.

The only conference event to offer a dedicated content track to helping B2B professionals digitally transform their business - and it's not as daunting as it sounds as our speakers lead you through practical case studies that help you get your CxO buy-in and integrate lessons from B2C into your B2B CX.

2024 Advisory Board



Head of Sustainability Business & Corporate Social Responsibility

Chief Experience Officer

Chief Technology Officer


Director –  Customer Experience


What a fantastic 2 days networking with some of the best in the industry, catching up with clients and creating new opportunities. Had fun on the tech talk stage where we discussed some key topics such as: ⭐️ Enhancing Customer Experience & Optimising Conversions ⏰ Time-Saving Automation Tips To Boost Business Productivty 🌏 Expanding Your Business By Leveraging International Markets A big thank you to the Online Retailer Conference & Expo team for putting on another great event.

2023 Exhibitor

📣 Reflecting on the epic experience that was Online Retailer Conference & Expo, I have realised that events like this reinforce why I love our retail e-commerce community , and what taking the time to zoom out can do for your perspective. 🤝 I have been guilty of not prioritising some of the events due to being too “busy” , however the last couple of days have showcased to me why they are critical to attend. Attending these events is not just about showcasing my expertise, but also about forging meaningful connections with my peers. These networking opportunities play a crucial role in my personal and career growth.

Meghann Reeves
Chief Marketing Officer · Australian Fashion Labels (part of IFG)

This is my 5th year attending, probably one of the best so far. Everyone is approachable, helpful and friendly. Great to see success stories and for them to share key insights.

Previous attendee

We’ve been exhibiting at the Online Retailer for 3 years now and it’s an important part of growth strategy. We meet the right people who are always willing to learn and engage in meaningful discussions that lead to decisions.

Alita Harvey-Rodriguez

Online Retailer Conference & Expo is the pinnacle event on the Australian ecommerce industry calendar where ALL retailers can access the latest strategic insights, technologies and form connections that will make a positive difference to your business in 2023 and beyond.

2023 Exhibitor

Just wrapped up an exhilarating two days at Online Retailer Conference & Expo the ultimate hub for e-commerce innovation. Encountered familiar faces, explored cutting-edge tech, and discovered emerging game-changers. An unparalleled blend of learning, networking, and trend-spotting in our dynamic industry.

Atena Pegler
Previous attendee

Everyone Belongs At Online Retailer

At Online Retailer, everyone belongs. We cultivate a culture of inclusion at all our events, where the very things that make each of us unique are celebrated. Our exhibitors, attendees, partners and event colleagues are people from a wide variety of backgrounds, who make our shows stronger and our collective experience richer.


Getting There

Getting to Online Retailer

Online Retailer is held at the ICC Sydney in the heart of Darling Harbour. It's super accessible - no matter how you're travelling.



A wide range of accommodation located close to ICC Sydney has been reserved for delegates and visitors at highly competitive rates. Take advantage of the exclusive rates negotiated by our travel and accommodation partner, Ozaccom.

Partners & Friends

Premier Industry Partner

Event Sponsors

Let's Get Connected

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