Alita Harvey-Rodriguez is known as one of Australia's leading customer experience futurist and the brains behind multi-award-winning application-based training and consultancy provider, MI Academy.

For over a decade, Alita has worked with global brands including REA Group, Mr Toys ToyWorld, SAP, Experian, Mountain Bikes Direct and Alfa Romeo to transform their digital marketing and customer experience.

Alita sits on several industry advisory boards, including Girls In Tech Australia, Retail Global, Online Retailer and non-profit organisation, Retail ROI. She is a judge for the Online Retailer Industry Awards and a prominent speaker at events such as National Retail Federation's NYC Big Show, Acquia Engage, Retail Global and Online Retailer.