Hear voices from the conference and more discuss the hottest topics in online retail at our Live Podcast Studio!
For the second year in a row, the Live Podcast Series with NORA Network and Mouthmedia Network is making a triumphant return to the Online Retailer - featuring a selection of prominent retailers in lively discussion around the latest trends, challenges and solutions in our ever-changing industry.
Pull up a chair and tune in to these live podcasts - free on the expo floor!
SESSION 1: 10:20 – 10:50am
The Unpredictable Trends Of The 2020 Global Consumer
In a tumultuous environment of constant change it’s imperative to gain clarity on the emerging forces. While there are obvious trends arising there are also unpredictable behavioural shifts expected that will have meaningful impact on the online and off line retail market place. This podcast session will explore the next wave of digital evolution and how to prepare.
Session Participant: Mark Teperson, Chief Digital Officer, Accent Group
SESSION 2: 12:00pm -1:00pm
New Leadership And Culture For New Retail
Millennial workforces have created a cultural shift in the way retailers manage and cultivate their people. Last year Lowes won Retail Employer of The Year, in this podcast we find out how they developed their people strategy and the lessons the retail industry can learn from exemplary people strategies.
Session Participant: Jason Heap, Head of People, Lowes Winner of the 2018 Retailer Employer of the Year award.
SESSION 3: 2:55pm – 3:30pm
Next Gen Tech. Are You Prepared?
As we move into an era of AI and bots, the interface between human and machine is critical to get right. Whilst many are still figuring out which AI tools to apply and what level of robotics will work, for some they are leading the pack and seizing these technological opportunities now. In this session we will be discussing the possibilities and the impact on organisations today.
Shane Lenton, CIO, CUE Clothing
Meg Tonkin, Human-Robot interaction researcher, Social Robotics
SESSION 4: 3:30pm – 3:55pm
Panel: Lessons From Retail’s Most Effective Social Advertising Social Marketing continues to surprise in its integration of innovation and creativity. Generating compelling, authentic and meaningful engagement is key for retail social success. Unfortunately, there is no set social formula for any organisation, although it’s highly beneficial to hear from those who are raising the bar on impactful content creation. This session explores what’s required in 2020 to curate relevance and depth in social communication.
Olivia Car, Founder, Shhh Silk
Travis Wright, Esther & Co
SESSION 1: 10:20am – 10:50am
Creating Innovative Spaces For Next Level Customer Experience
Transforming retail physical platforms to become more impactful is high on most retailer’s agendas. Though creating spaces that are unforgettable and that offer a seamless on and offline experience takes innovation and some out of the box ingenuity. In this podcast we explore the opportunities and mind set required for a new paradigm of retail store design.
Ben Hawkins, Director, Retail Design, Optus
SESSION 2: 12.00pm – 1pm
Meeting The Need For Deep Authenticity: The Rise Of Artisan And Street Labels
Most millennials are screening out brands that aren’t relevant, unique or ethical - this has created sharp growth in the rise of artisan and street brands. We explore in this podcast how deep authenticity can be cultivated and how to remain relevant a growing marketplace of unique brands.
Nick Pearce, Founder, HoMie • Eric Phu, Founder, Citizen Wolf
Eric Phu, Founder, Citizen Wolf
SESSION 3: 2:55pm – 3:30pm
Your Customers Are Paying Attention: Creating Unique Sustainable Initiatives
Savvy consumers are demanding to know from where products are sourced and are looking for higher levels sustainability from brands. This podcast explores the next level of ethical advancement required to meet an aware and conscious consumer.
Sarah Mullen, General Manager, Adore Beauty
Julie Mathers, Founder, Flora & Fauna
SESSION 4: 3:30pm – 4:00pm
Driving Brand Dominance In China: Reaching The Chinese Consumer
There is no set formula to entering China successfully, there are still many unknowns and risks to navigate. Whilst the opportunity is huge so too is the potential damage. This session takes a frank look at the challenges and knowledge required to take the next step.
James Hudson, Director of Corporate Affairs and Marketing, Alibaba