8.55am - 9.00am
Welcome from Event Director and Morning Chairperson
Booktopia
2 Day Main Conference Agenda
DAY ONE
WEDNESDAY 21 JULY 2021
9.00am - 9.30am
10.15am - 10.40am - Morning Tea (expo floor)
10.40am - 11.25am
SOLUTIONS PROVIDER PANEL | End-to-End Solutions: The Hitchhiker’s Guide to the eCommerce Galaxy
Sherpa, Oracle
11.25am - 12.05pm
12.00pm - 12.45pm - Food for Thought (expo floor)
TRACK ONE
eCommerce Optimisation
12.45pm - 1.20pm
Reserved for track sponsor
1.25pm - 1.55pm
Actioning 5 key areas to gain maximum results on a shoestring budget
ICE Jewellery
TRACK TWO
Loyalty & Engagement
Sponsored by
12.45pm - 1.20pm
Reserved for track sponsor
1.25pm - 1.55pm
Case Study: Key Learnings from VetShop Group's Customer Insight Survey
MI Academy
2.00pm - 2.30pm
How to grow loyalty through curated retail and subscription services
ECO. Modern Essentials
TRACK THREE
Data Driven Marketing
Sponsored by
12.45pm - 1.20pm
TransAct - how to use data and technology to double your Online Retail sales in less than a year.
Resolution Media Australia
1.25pm - 1.55pm
Strategic Performance Marketing at The Sheet Society: From start-up to over 400% growth in one year using Facebook & Google
The Sheet Society, WebSavvy
2.00pm - 2.30pm
Aqua Gardening: How transforming our brand from retail to service eCommerce grew our company 100%
Aqua Gardening
TRACK FOUR
Strategic Supply Chain
Sponsored by
1.00pm - 1.40pm
How to Make Shipping a Differentiator
ShipStation
1.40pm - 2.15pm
2.20pm - 2.55pm
Last mile freight management approaches for the private and public sector
Transport for NSW
2.30pm - 2.50pm - Afternoon Tea (expo floor)
2.50pm - 2.55pm
2.55pm - 3.40pm
Sponsored panel | When Shift Happens: 5 Factors that will define the next decade of retail disruption
DesignerEx, Dotdigital, Shopify
3.45pm - 4.15pm
Spotlight Keynote with The Iconic | Online is a mindset, not a channel
The Iconic
4.20pm - 5.00pm
Digital Natives: The Rising Power of Digital-First Consumers and How Your Business Can Capture Them
Facebook
NEW Bricks & Clicks Track
Learn how to reimagine the retail experience, when online and offline converge at our new track launch.
NEW B2B Track
Insights into unique challenges faced by B2B online retailers to embrace digital technology for growth and business transformation.
DAY TWO
THURSDAY 22 JULY 2021
9.00am - 9.05am
9.05am - 9.35am
Opening Keynote - Staying 1% ahead of the curve: How can we find new ways to be successful?
Volkswagen
9.35am - 10.05am
Planning Ahead: Embracing Future Trends to Stack the Odds in your Favour
Norton Rose Fulbright
10.05am - 10.45am
The ‘Nike (profits) versus Allbirds (planet)’ scenario: Where to draw the line between Cash and Corporate Social Responsibility?
Single Use Ain't Sexy, Australia Post
10.45am - 11.10am - Morning Tea (expo floor)
11.10am - 11.40am
Keynote with Samantha Wills: Creating a Legacy - Lessons in successfully shutting down a $10-million-dollar jewellery business
Samantha Wills
11.40am - 12.20pm
Who comes first: Your Brand or Your Customer?
Boody, The Sheet Society, TinyMe, Quad Lock
12.20pm - 1.00pm
Spotlight keynote with Marketplacer’s Executive Chairman and Co-Founder
Marketplacer
1.00pm - 2.00pm - Food for Thought (expo floor)
TRACK FIVE
Omnichannel
Sponsored by
2.00pm - 2.35pm
Reserved for track sponsor
TRACK SIX
Progressive Customer Experiences
Sponsored by
2.00pm - 2.35pm
Reserved for track sponsor
2.40pm - 3.15pm
Customer service transformation: Traditional communication in a digital world
RJ Living
TRACK SEVEN
Business Transformation & Optimisation
Sponsored by
2.00pm - 2.35pm
Reserved for track sponsor
TRACK EIGHT
Innovative Retail Tech
2.00pm - 2.35pm
Reserved for track sponsor
2.40pm - 3.15pm
Case study: How Citizen Wolf are using algorithms to drive on-demand fashion
Citizen Wolf
1.00pm - 2.00pm - Afternoon Tea (expo floor)
3.50pm - 4.25pm
Converting physical stores into eCommerce fulfilment centres in 3 days
Decathlon
4.30pm - 5.00pm
3.50pm - 4.25pm
Mixed retailing and services: Selling products is not enough
ARNAonline
4.30pm - 5.00pm
The Path to Transparency: Measuring impact as an online pure play retailer
Ettitude
3.50pm - 4.25pm
The Oak Barrel
4.30pm - 5.00pm
How to validate concepts before going to market: De-risking decisions and experimenting to success
Vodafone
6.30pm - 11.30pm - AUSTRALIA POST ORIAS, Grand Ballroom
ONLINE RETAILER CONFERENCE & EXPO
Ticketing options for retailer and non-retailer attendees
| TICKETING INCLUSIONS | Expo | Conference |
|---|---|---|
| Access to morning Keynotes |
x
|
x
|
| Entry to expo floor connecting you to 120+ key solution providers |
x
|
x
|
| Access to Tech Talks, Meet The Speakers, Retail Foundations Stage and Live Podcast Studio |
x
|
x
|
| Networking Opportunities |
x
|
x
|
| Lunch and other refreshments* |
x
|
|
| Access to full conference agenda led by 110 esteemed speakers* |
x
|
|
| Access to NEW dedicated B2B online retailing stream led by 12 esteemed speakers* |
x
|
|
| Access to NEW dedicated Bricks and Clicks stream led by 12 esteemed speakers* |
x
|
|
| EARLYBIRD RETAILER TICKET COST |
$0**
REGISTER
|
$1,399 +GST
REGISTER
|
| NON-RETAILER TICKET COST |
$1,279+GST
REGISTER
|
$1,749+GST
REGISTER
|