Conference

Online Retailer hosts the largest ecommerce conference in Australia, featuring insights, case studies and panel discussions from leading Australian retailers. Delivered across four streams, the conference provides retail professionals with cutting edge business intelligence to address retail challenges and capitalise on growth opportunities.​

 

Join the key players of the industry for two unmissable days packed with 110+ speakers and 120+ solution providers for Everybody's Opportunity to deliver the best results in 2021 and beyond.

CONFERENCE AGENDA

Two days jam-packed with the latest insights from leading industry minds.

STELLAR SPEAKER LINE-UP

We're excited to welcome a speaker line-up with unique success stories to learn from.

WORKSHOPS

Learn, network and connect at Online Retailer Conference & Expo 2021.

Why Attend

Online Retailer provides an opportunity for every retailer to address the most relevant areas of retail in one forum.

Online Retailer Conference & Expo 2021 is Everyone's Opportunity.

This is the number one place for all retailers, large and small, to connect with peers and be inspired by the greatest insights the industry has to offer.

Key Themes

✔ Rise in physical retail, physical experiences and retailtainment  

✔ Majority consumers are digital natives (the new WFH consumer)

✔ Retail sector – slowing in growth yet online retail is acclerating (grocery, liquor, homewares/gardening)

✔ Profit/Survival versus Sustainability 

✔ Retail comes from Culture: Retail, Culture and Media (media laws) intertwined 

✔ Customer experience is your brand


and so much more!

What's New

✔ NEW conference track launch: B2B 

✔ NEW conference track launch: Bricks & Clicks

✔ 4 x more new keynote sessions

NEW Retail Foundations Stage tailored specifically for micro-businesses, sole traders, smaller retailers on how to run your online retail and ecommerce business

NEW presentation formats: Discourse/Debate style

NEW workshop room for Retail Elevate targeting businesses looking to scale - the next step up from the Retail Foundations 

✔ 1-2-1 matchmaking: More networking 

Workshops & Networking Events

RETAIL ELEVATE WORKSHOP

WEDNESDAY 21 & THURSDAY 22 JULY 2021

Presented by Online Retailer and MI Academy, the Retail Elevate Workshop will help take you from Start Up to Scale Up. Take advantage of a  NEW two-day intensive format including exclusive workshops and supplier tours.  

LEADERS SUMMIT BREAKFAST

7AM, WEDNESDAY 21 JULY 2021

The annual Leaders Summit Breakfast sponsored by Tryzens will take place just prior to the opening of Online Retailer 2021, and features a panel discussion focusing on leadership in retail.

WOMEN IN LEADERSHIP LUNCH

WEDNESDAY 21 JULY 2021

Join Online Retailer and Emarsys for a frank and inspiring lunchtime discussion around supporting women on the leadership ladder.

Tickets Go On Sale

00
days
00
hours
00
minutes
00
seconds

Travel & Stay

GETTING TO ONLINE RETAILER

Online Retailer will return to the ICC Sydney, Darling Harbour. It's super accessible - whether you're travelling by train, bar, bus, bike or on foot.

STAYING IN SYDNEY

Ozacomm+ are the official travel and accommodation partner for Online Retailer. Find the best booking rates in Sydney!