• 22-23 July 2020
  • ICC Sydney
22-23 July 2020 ICC Sydney

In 2019, delegates joined the key players of the industry for two unmissable days packed with 8 conference tracks, 100 speakers and 120+ solution providers - leaving armed with the insights, contacts and inspiration they needed to deliver the best results in 2020 and beyond.

Have an exceptional story to share? Applications to speak in 2020 are now open!


Two days jam-packed with the latest insights from leading industry minds.


In 2019 was host to a speaker line-up from across the globe including: Walmart (Canada), The North Face (United States), and more!


Learn, network and connect year-round with Online Retailer's special events and networking opportunities!

2019 Speaker Highlights ...

We're welcoming an incredible line-up of speakers to Online Retailer 2019! View the full line up here.

Oobah Butler
(aka Georgio Peviani), World's #1 Fake Restaurateur, film-maker, VICE journalist and bullsh*t artist

Tiffani Bova
Growth IQ

Dan Ferguson
Adore Beauty

Fareena Contractor
Head of Walmart Innovation Community

Key trends & topics ...

In 2019, the Online Retailer content delved into strategy and execution surrounding the following hot industry topics:


Data & Machine Learning

Single Customer View

Tech Adoption

Experiential Shopping Experiences

And so much more - view full conference agenda

Why did delegates attend in 2019?

Online Retailer provides an opportunity for every retailer to address the most relevant areas of retail in one forum.

Covering the entire customer lifecycle from data-driven marketing, CX, unified commerce and tech adoption to fulfilment and last mile delivery.

Showcasing household retailers dominating their markets to the largest innovation in business, this is the number one place to connect with peers and be inspired by the greatest learning stories the industry has to offer.

Travel & Stay


Online Retailer 2019 will be held at the ICC Sydney, in the heart of Darling Harbour. It's super accessible - whether you're travelling by train, bar, bus, bike or on foot.


Ozaccom+ are the official travel and accommodation partner for Online Retailer - find the best booking rates in Sydney.

What's included in your ticket?

2 Day Conference Ticket:

Access to full conference agenda, including 80+ speakers across 9 conference streams

 Lunch and other refreshments  

 Expo floor entry

Tech Talk Workshops (hosted on the expo floor)

Networking opportunities  


FREE* Expo and Morning Keynotes Pass:

 Access to morning Conference Keynote Sessions  

Expo floor entry

Tech Talk Workshops (hosted on the expo floor)

  Networking opportunities

*Free only for retailers and brands


Retail Elevate Workshop Ticket:

 ✔ One-day Retail Elevate Workshop on Day Two

Access to morning Conference Keynote Sessions on Day One

Unlimited expo floor entry

Tech Talk Workshops: hosted on the expo floor

  Networking opportunities

*Free only for retailers and brands


Not a retailer or brand but would like to attend the conference or the expo?

No problem, simply register for a Non-Retailer ticket. Please note: we reserve the right to cancel your ticket if you have not registered for the correct pass.