Head of Payments Innovation
Lucy has been working in the Australian payments and financial services industry for over 15 years. She has worked with a number of organisations, in roles that cross the payments value chain including operations, product, strategy, business development and commercial negotiation. She is currently the Head of Payments Innovation at Australian Payments Network Limited.
Australian Payments Network (AusPayNet) is the self-regulatory body set up by the payments industry to improve the safety, reliability, equity, convenience and efficiency of the Australian payments system. A key part of Lucy’s role involves promoting innovation, balanced by security controls and risk management practices to deliver improvements for all users of the payments system. One of Lucy’s key initiatives is to lead strategic thinking in the development of solutions to effectively manage Card Not Present (CNP) fraud on an industry wide basis.