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ONLINE RETAIL INDUSTRY AWARD CATEGORIES 2016

Judged by a panel of respected industry leaders, the StarTrack ORIAS honour leading online and multichannel retailing players, based on retail performance from July 1st 2015.

Nominations are invited for the following e-commerce categories:

2016 ORIAS SPONSORS 13.7

1. BEST PURE-PLAY ONLINE RETAILER

This category is open to new and established pureplay online retailers who demonstrate best practice in merchandising, service, functionality and customer experience. Judging will be based not on overall size but on efficiency, ingenuity, dedication to customer experience and return on investment. Nominations for this category will only be accepted from businesses that have originated online and with no more than one physical store.

2016 Finalists:

Vinomofo
Catch of the Day
Tinyme
Appliances Online
Booktopia
Hello Fresh

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Sponsored by: 

rakuten_marketin-RS

2. BEST NEW ONLINE RETAILER

This award is for the best new start-up (launched post January 1 2015), be it pureplay or multichannel, who demonstrates a sound, innovative and effective business strategy and a growing customer base. Nominations for this category will only be accepted from online retailers with transactional websites.

2016 Finalists:

Disrupt Sports
Spares Box
Deliveroo
Flora & Fauna
Box for Monkeys
Cool Clutch

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Sponsored by:

referboard rs

3. BEST SMALL INDEPENDENT RETAILER

This category recognises the achievements of small e-commerce exemplars who demonstrate best practices in e-commerce, innovation and growth, with an effective business strategy. Nominations for this category will only be accepted from independent businesses with between one to 10 employees. Businesses that form part of a larger group of businesses will not be considered.

2016 Finalists:

Costumes.com.au
Hunting for George
Go Lights
Just Wines
Sportitude
Yellow Octopus

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Sponsored by:

Inside Retail

4. BEST MULTI-CHANNEL RETAILER

Multichannel is open to retailers demonstrating best practice in integrating traditional retail with online retail in an innovative, effective way to grow the overall retail business. Judging will be based on efficiency, ingenuity, dedication to customer experience, return on investment and the brand’s ability to successfully navigate the convergence of both its offline and online touch points. Judging considerations will focus on the offline, online. mobile and combined overall retail experience, including strength of cross-channel functionality.

2016 Finalists:

Woolworths
Harvey Norman
Dan Murphy’s
General Pants
Speedmaster
Mon Purse

multi channel

Sponsored by:

Yieldify

5. BEST IN-STORE INITIATIVE

Where online meets the offline world, this category looks for fantastic examples of in-store technologies and integrations with digital that add value for the customer and serve a great business need.

2016 Finalists:

Dan Murphy’s
Glue Store
Mon Purse
Speedmaster
The Farmers Trading Company

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Sponsored by:

em-logo-stacked-color-rgb_002_1920px_1

6. NEW TO 2016: BEST POP-UP EXPERIENCE

This new category acknowledges innovation in pop-up stores or other live, temporary retail concepts. Pop-up retail is bringing innovative retail experiences to life. Judging will be based on the brands best able to bridge the gap between the online and physical world through a pop-up initiative.

2016 Fianlists:

Kiki K
Kini Swimwear
Hello Fresh
Deliveroo
The Daily Edited
Woolworths

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Sponsored by:

SAP_Hybris_blue_800

7. BEST ONLINE RETAIL MARKETING

We’re looking for the most imaginative initiatives in the online retail space, whether that be in site design, usability, customer experience, service, fulfilment or any other area of the retail discipline. What we’re looking for is something original, exciting and practical. Must be able to prove demonstrably how innovation has led to tangible, positive results.

2016 Finalists:

Adore Beauty
Vinomofo
Ry
Luxury Escapes
Nespresso
Nourished Life

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Sponsored by:
Commission

8. BEST SITE OPTIMISATION & DESIGN INITIATIVE

This award is for the best overall site design from an aesthetic, usability and technology perspective, with specific focus on conversion optimisation features to improve shopability and the path to purchase.

2016 Finalists:

Tinyme
Hello Fresh
Kiki K
Zanui
Catch of the Day
Mexsii

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Sponsored by:

First RS

 

9. BEST MOBILE COMMERCE SITE/APPLICATION

This category awards the retailer with the best overall mobile site and/or smartphone application. When examining these entries, the judges will particularly focus on the efficient design of the site/application, effective use of technology and what strategies and innovations have been used in order to optimise usability and the path to purchase.

2016 Finalists:

Booktopia
Catch of the Day
Costume Box
Dan Murphy’s
Hello Fresh
Woolworths

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Sponsored by:

Performance Horizon

 

10. BEST SOCIAL COMMERCE INITIATIVE

Social media is the rocket fuel that connects retailers with their customers, and this category awards the retailer that makes an art form out of building community engagement through its various social channels. The award looks in detail at an innovative and effective social commerce initiative that demonstrates how the retailer leverages social networks for brand building, customer service and a sales channel, while also integrating social media into the online store experience.

2016 Finalists:

Costume Box
Dan Murphy’s
Hello Fresh
MECCA
Tiger Mist

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Sponsored by:

Screen-Shot-2015-09-28-at-3.44.41-pm

 

11. BEST CUSTOMER SERVICE

This category will reward retailers who focus on excellence in customer service across every touchpoint that serves to add value and create an experience that instills trust in the brand.

2016 Finalists:

Birdsnest
Appliances Online
Vinomofo
Naked Wines
Yellow Octopus
Tinyme

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Sponsored by:

 Zendesk_logo_on_green_RGB

12. BEST INTERNATIONAL CONQUEROR

Are you taking the world by storm? This award is for Australian-based retailers who are making inroads into international markets. Judges will be looking for entries that demonstrate they have found overseas markets, adapted to the global marketplace, managed international shipping and logistics effectively, and built a substantial following in regions outside Australia.

2016 Finalists:

2XU
Cotton On
Aussiebum
Kiki K
Speedmaster

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Sponsored by:

deliveroo

13. BEST BOOTHSTRAPPED GROWTH INITIATIVE

Punching above your weight with a big idea that excelled? This category is for you! Judges are looking for businesses that have shown ingenuity in the field of e-commerce and digital marketing to accelerate growth on a shoestring, via PR, social media or other platforms. Judging for this category will be based on initiatives post July 1st 2015 for the twelve months leading into the 2016 ORIAS.

2016 Finalists

Institchu
Stylerunner
Mon Purse
Flora & Fauna
Just Wines
Disrupt Sports

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Sponsored by:
Brontonetsuite-logo-600x180-black

14. INDUSTRY RECOGNITION

A special award, nominated for free by the public, for the individual who has made the most outstanding contribution to the e-commerce industry in Australia, this may include and is not limited to:
• Changed and/or significantly impacted the Australian online retail industry.
• Shown leadership to the benefit of the broader Australian online retail industry (e.g. lobbied the government, created exemplary tools/technologies that have enhanced the online retail experience, etc.).
• Set an example, promoted education and knowledge of online retail within the industry and/or mentored newcomers.
• Made a meaningful and significant contribution to the health of online retail that may not be visible to the broader industry.

2016 Finalists:

John Winning
Julie Stevanja
Justin Dry
Kate Morris
Lisa Powell
Tony Nash

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Sponsored by:

OR

 

15. NEW TO 2016: HALL OF FAME

New to 2016, the ORIAS Hall of Fame will honour the legends of retail! A few standout retailers will be inducted into the Hall of Fame each year based on overall performance in previous ORIAS. This category is invitation-only via the STORIAs judging panel, external submissions are not required or accepted. Once a retailer has been inducted into the Hall of Fame, it will no longer be eligible to enter a nomination for a category in future ORIAS.

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Sponsored by:

PHD Square1 RS

 

16. ONLINE RETAILER OF THE YEAR

The best of the best – the recipient of this award will be selected from the above categories as being the best of the best in Australian online retailing in 2015. Note that you do not enter this category, eligibility is based on your performance in one or more of the preceding categories.

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Sponsored by:

bt_a-paypal-company_v_black RS

 

17. PEOPLE’S CHOICE AWARD

The coveted People’s Choice Award is voted by the people whose opinion matters most – your customers. Last year Naked Wines took out the top honours, and the whole industry took notice. This year it could be you…

2016 Finalists:

Pillow Talk
Booktopia
Naked Wines
Vinomofo
Catch of the Day
Deals Direct
Kogan
Oz Sale
OO
The Body Shop
Beserk Clothing

CATCH

Register your business now: http://pages.email.auspost.com.au/orias/

AFTER PARTY SPONSOR

This year we are extremely happy to announce that the Online Retail Industry Awards will have an official after party, the Afterpayty, sponsored by Afterpay

When: Thursday 21st July 2016, from 11.45pm
Where: Marquee Nightclub, The Star, Sydney
Dress Code: Black Tie

Tickets to access the Afterpayty are included in your ORIAs ticket.

We cannot wait to dance the night away with you!

Sponsored by:

afterpay-horizontal-cmyk

 

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For all enquiries please contact:

Jatin Shrestha | Sales Manager

E: jatin.shrestha@reedexhibitions.com.au

P: 02 9422 2467

To view winners of past ORIAS click here.