BEYOND CHANNEL - Delivering a seamless experience to your customers

 In a world where technology is continuously advancing, how do know your business is benefiting from the opportunities available? Shopping is accessible anytime and anywhere - Are you meeting your customers’ expectations, do you understand their buying journey AND are you offering a seamless experience online and offline?

Embrace emerging technologies and find that right formula for a complete digital transformation at our 2 day conference program with 8 dedicated tracks to choose from, and sessions filled with national and international retail leaders.

Walk away inspired and up skilled with knowledge that will help you create strategies that put your customer at the centre. No matter what challenges you are facing, the Online Retailer will offer you practical information on how to overcome them.

Thanks to Online Retailer you will learn how to:

  • Design for a mobile generation
  • Engage with your audience
  • Create personalised content and offers
  • Replatform and relaunch your website
  • Use data to generate insights into your target market
  • Find and develop quality digital talent
  • Tackle online and multi-channel fraud to protect your customers
  • Integrate the digital and physical world
  • Identify strategies for smarter acquisition and successful retention
  • Offer flexible shipping option and optimise the supply chain
  • Stand out from the crowd in a very competitive market
  • Explore new channels to markets

Download our pre prepared letter to convince your boss!


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