It’s everything retail!

This year’s event encompasses everything retail. You will uncover what it truly means to have an integrated view of your customers across all channels, both online and in-store. Global trends and consumer expectations are changing fast, so it is essential to place your customer at the core of every business strategy you create, build on continuous improvement and deliver seamless customer experiences.

To master customer centricity, we’re bringing you the leading industry professionals who will provide you with the right techniques, innovative ideas and actionable insights on the topics of mobile and social commerce; in-store experience; supply chain and fulfilment; data, loyalty and retention; omnichannel retailing; acquisition; site optimisation and conversion; globalisation and business growth.  Don’t miss your chance to get better at acquiring, nurturing, converting and retaining customers – book your conference pass today!

“Congratulations on a great conference. I felt this was one of the best events I’ve been to in recent years. I am looking forward to next year’s event.” Jethro Marks, Co-Founder, The Nile

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