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Conference

BEYOND CHANNEL - Delivering a seamless experience to your customers

In a world where change needs to be embraced and technology exploited, how do you make sure that your business benefits from the opportunities available to drive sales and growth? Now that everything is accessible anytime, anywhere, how to you meet your customers' expectations, follow them where they are, and offer seamless experiences online and offline?

Online Retailer is the one event that will help anyone interested or involved in online and multichannel retailing learn how to embrace emerging technologies, and find that right formula to use trends for a complete digital transformation. With a two-day conference program, 8 dedicated tracks to choose from, and sessions filled with national and international retail leaders, this conference is one you cannot afford to miss.

You will leave the Online Retailer Conference inspired and up skilled with knowledge that will help you create strategies that put your customer at the centre. No matter what challenges you are facing, the Online Retailer will offer you practical information on how to overcome them.

Thanks to Online Retailer you will learn how to:

  • Design for a mobile generation
  • Engage with your audience
  • Create personalised content and offers
  • Replatform and relaunch your website
  • Use data to generate insights into your target market
  • Find and develop quality digital talent
  • Tackle online and multi-channel fraud to protect your customers
  • Integrate the digital and physical world
  • Identify strategies for smarter acquisition and successful retention
  • Offer flexible shipping option and optimise the supply chain
  • Stand out from the crowd in a very competitive market
  • Explore new channels to markets

To ensure that you not only survive but thrive in this exciting marketplace, come and hear from a great array of speakers that will have all the answers you need! The Online Retailer Conference and eCommerce Expo will stimulate your thinking and inspire action!