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How to make more money, just not this week

Australian retailers will have roughly $1 billion dollars a day on the table over the 2017 Christmas season. With so much money at stake, Online Retailer asked me to provide insights into how retailers can leverage technology to maximise their […]

Posted on October 6, 2017

3 tips to match your omni-channel experience with consumer expectations

In today’s increasingly borderless world of retail, customers can choose from a vast and endless array of options. While the historical levers of differentiation are no longer enough (range and price), the delivery of a rich and unified experience across […]

Posted on July 20, 2017

NRF’s Big Show 2017 – 3 Clear Takeaways

With over 35,000 attendees, 510 exhibitors presenting hundreds of insight sessions, and 79 speaker sessions there was certainly a buzz about NRF this year. Speakers ranged from Sir Richard Branson to astronaut Scott Kelly, big end of town CEO’s of […]

Posted on January 31, 2017

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